UK & NORTHERN IRELAND: WE DO NOT OPERATE ON WEEKENDS OR BANK HOLIDAYS. Royal Mail Standard Shipping – Letterbox £2.99, Parcel £3.99 or FREE on orders over £40
Up to 5 working day aim for delivery from date of dispatch with online tracking.
Our courier will keep you up to date via email or text message.
We dispatch orders Monday – Friday and aim to dispatch orders within 2 working days.
During busy periods please allow up to 3 working days for us dispatch your order.
Deliveries are made by our courier Monday to Friday.
You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.
Royal Mail Express Shipping – Letterbox £4.99, Parcel £5.99
All orders placed before 2pm Monday to Friday will be dispatched on the same working day.
Any orders placed after the cut off will be dispatched the next working day.
1-2 working day aim for delivery from date of dispatch with online tracking.
Our courier will keep you up to date via email or text message.
We dispatch orders Monday – Friday.
Deliveries are made by our courier Monday to Friday.
You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery
INTERNATIONAL SHIPPING:
Calculated at checkout and charged according to country and total package weight up to 2kg. The shipping fee or order total does not include customs and duties, and this will be charged by customs in your own country, based on the order value of your shipment.
Countries included: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Key Information:
Whilst our couriers always try to deliver your parcel as quickly as possible there may occasionally be external factors that affect this which we are not responsible for.
All orders are sent fully tracked. If you claim to have not received your order despite the tracking saying it has been delivered, you will be required to complete a ‘non receipt of goods form’ and we will launch an investigation with the courier which can take up to 14 days. Please email [email protected] and our customer service team will be able to initiate this for you. We will let you know the outcome of the investigation once we hear back from the courier.
